Protecting your privacy at basa28 is our highest responsibility. This Privacy Policy clearly sets out what information we collect, how it is stored, and the purposes for which it is used.
Welcome to basa28. We understand that sharing personal information online is a big decision. That's why we want to be upfront from the start — your data is completely safe with us.
This Privacy Policy ("Policy") provides a full account of how your personal information is collected, used, stored, and protected on the basa28 platform. It has been developed in accordance with international data protection standards.
By creating an account or using our services on basa28, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.
Basa28 only collects the information needed to provide its services. We don't ask for anything unnecessary. All collected data is listed below by category:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, gender | Mandatory |
| Contact Information | Email, mobile number | Mandatory |
| Address Details | Division, district, full address | For Verification |
| Payment Information | BKash/Nagad number, transaction ID | Mandatory |
| Identity Documents | NID, Passport (for KYC) | For Withdrawals |
Certain information is collected automatically while you use basa28. This data is used to maintain the security and performance of the platform:
Basa28 uses your data only for specific, transparent purposes. Each purpose is outlined separately below:
Basa28 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help make your browsing experience smoother and more secure.
| Cookie Types | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Language preference, user settings | 1 year |
| Analytics Cookies | Page visits, usage patterns | 6 months |
| Security Cookies | Fraud detection, CSRF protection | Deleted at end of session |
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
Basa28 never sells your personal data. However, limited information may be shared in specific circumstances:
We do not retain your data longer than necessary. Retention periods are defined for each data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years (after account closure) | AML Regulations |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service quality improvement |
| Marketing Preferences | Until consent is withdrawn | User Controls |
When the retention period expires, your data is securely deleted or anonymised. Even after account closure, certain information may need to be retained to meet legal obligations.
You have full control over your data at basa28. We provide you with the following rights:
You can view the information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you can request that your data be deleted.
You may opt out of your data being used for marketing purposes at any time.
The right to download your data and transfer it elsewhere.
In certain cases, you can request that the processing of your data be restricted.
Basa28 follows the highest industry security standards to protect your data. Below are the key technical and organizational measures we have in place:
Basa28 is an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18. Age is verified at registration, and identity documents are checked during the KYC process.
If a parent or guardian discovers that their child under the age of 18 has created an account on basa28, please contact us immediately at support@basa28.net. We will promptly close the account and delete all associated data.
Basa28 may update this Privacy Policy as needed. We will notify you of any significant changes via email or an in-platform notice before they take effect. Updated policies become effective from the date of publication.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Basa28 doesn't just follow the rules — we genuinely believe in protecting your privacy.
Your data is never sold — ever. No third-party advertiser can access your information. This is a principle we will never compromise on.
All your data is protected with 256-bit SSL encryption — the same standard banks use to safeguard their customers. Your data is always secure.
View, update, or delete your information — at any time, for any reason. You have full control over your personal data.
We only collect what is strictly necessary to provide our services. No unnecessary data is requested or stored.
Independent security experts conduct regular audits of our systems — ensuring our privacy commitments are upheld in practice, not just on paper.
Our support team is always ready to help with any data protection concerns. Assistance in Bengali is available around the clock.